Zendesk

Revolutionize Customer Experiences

Empower your team to provide seamless, personalized support that delights customers and fosters loyalty.

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Zendesk for Service

Cloud-based customer service tool for email, messaging, telephony, and AI bots.

Zendesk AI

Cloud-based customer service tool for email, messaging, telephony, and AI bots.

AI Agents

Cloud-based customer service tool for email, messaging, telephony, and AI bots.

Zendesk Marketplace Apps

Cloud-based customer service tool for email, messaging, telephony, and AI bots.

Employee Experience

Cloud-based customer service tool for email, messaging, telephony, and AI bots.

Why Zendesk?

Transform your customer experience with up to...

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ROI over 36 months

Boost team efficiency and enhance customer satisfaction with Zendesk, proven to deliver a 286% ROI over three years according to Forrester Consulting—while reducing costs and fostering loyalty across retail and hospitality industries.

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average CSAT

Achieve unparalleled customer satisfaction with Zendesk—delivering an average CSAT of 96%, empowering teams to provide exceptional service that keeps customers coming back.

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average FRT

Deliver faster support with Zendesk—helping teams reduce their average first response time to just four hours, ensuring timely and efficient service that exceeds customer expectations.

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  • Products

      Zendesk

      Zendesk for customer experience

      Elevate your customer service with an all-in-one solution designed for seamless experiences

      Zendesk Marketplace Apps

      Apps for smarter advanced customer service operations

      Wildix

      Wildix Collaboration

      Seamless Zendesk and CRM integrations for streamlined phone communication and enhanced customer engagement

       

      x-hoppers

      Unified communication solution with wireless headsets for instant staff and customer engagement in retail and hospitality

  • Services

      Zendesk

      Implementation

      Streamline your Zendesk setup with expert implementation services, ensuring optimal configuration for unparalleled customer experiences

      Data Migration

      Elevate your customer service with an all-in-one solution designed for seamless experiences

      Training

      Elevate your customer service with an all-in-one solution designed for seamless experiences

      pluscloud Care for Zendesk

      Integrating seamless implementation, ongoing support, and continuous enhancements for enduring excellence

      Custom Help Center Theme

      Unique, seamless Help Center user experience that aligns perfectly with your brand identity

      Custom Apps

      Apps for smarter advanced customer service operations

      Free Zendesk Health Check

      Unlock insights with a comprehensive, free Zendesk Health Check analysis for optimal performance.

      Wildix

      Smart Routing

      Enhance experience with smart routing that integrates Zendesk and CRM data for personalized communication pathways, improving service efficiency and engagement

       

      pluscloud Care for Wildix

      Integrating seamless implementation, ongoing support, and continuous enhancements for enduring excellence

      Make.com

      Custom Platform Support

      Crafting custom automation scenarios to connect and streamline your business processes effortlessly with your API’s and custom platforms.

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