x-hoppers

Revolutionizing team communication

A complete headset system with AI assistance, connecting teams and driving exceptional customer experiences.

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Why x-hoppers?

Transform your customer experience across retail and hospitality with up to...

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increase in sales

Empower your team to deliver fast, personalized service that delights guests, fosters loyalty, and boosts average transaction value by up to 35%—whether in retail or hospitality.

0 %

decrease in training time

With an AI Assistant providing instant insights, empower your frontline staff to learn on the job at their own pace—becoming product and service experts in half the time.

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reduction in operational shrinkage

Protect your profits with AI-powered detection that alerts your team via x-hoppers headsets, reducing losses from theft, product damage, spills, and incorrect orders.

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Our Solution

How we transform business operations

Headsets

Seamlessly connect your team through real-time group conversations, enabling store associates to collaborate effortlessly and deliver exceptional customer service.

Smart call points

Notify your team instantly about customer needs with detailed audio alerts sent directly to their headsets whenever a call point is scanned.

AI assistant

Instant access to knowledge empowers staff to provide accurate answers the first time, improving service quality and driving sales in retail, restaurants, and hospitality.

IoT alerts

Streamline operations with alerts from self-checkouts, AI video systems, and other smart in-store solutions, reducing friction and abandoned baskets while boosting efficiency.

Tablet and app smart call points

Enhance pick-up services with tablet and app-based smart call points, ensuring a smooth experience for customers collecting orders in-store or curbside.

Phone calls

Incoming calls route directly to headsets, ensuring customer inquiries are answered promptly, anywhere in the store—customizable to fit your needs.

Voice commands

Voice commands enable staff to make hands-free internal and external calls, streamlining issue resolution and ensuring top-quality service—seamlessly integrated with IoT solutions for enhanced efficiency.

Predictive analytics

Leverage predictive analytics to uncover customer patterns and optimize your offerings, boosting sales across retail, restaurants, and hospitality.

On-the-job training

Equip your staff with unlimited access to colleagues and an AI assistant, giving them the confidence to learn on the job while delivering exceptional service that encourages repeat visits across retail, restaurants, and hospitality.

Microlearning

Short, conversational lessons allow staff to learn about new products or procedures at their own pace ensuring training fits seamlessly into their day.

Job shadowing

Learning from experienced colleagues is invaluable, but busy environments often leave new employees to manage alone. With x-hoppers, team members stay connected, enabling them to learn by listening, asking questions, and receiving support anytime they need it.

Improved safety for staff and guests

With rising incidents of crime and aggressive behavior, x-hoppers empower staff with real-time theft alerts, external call capabilities, and discreet notifications to colleagues. This ensures a safer environment for both staff and guests.

Implemented by experts

Seamless implementation by seasoned experts ensures solutions are tailored to the unique demands of each business. With over a decade of experience, pluscloud empowers teams with tools that integrate effortlessly from day one.

Case Studies

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